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The most important thing in communication is hearing what isn’t said

The most important thing in communication is hearing what isn't said

The most important thing in communication is hearing what isn’t said (Peter Drucker)

We suffer but little from suffering itself; but from the manner wherein we accept it overwhelming sorrow may spring. We are wrong in believing that it comes from without. For indeed we create it within us, out of our very substance

I don’t hold with shamans, witch doctors, or psychiatrists. Shakespeare, Tolstoy, or even Dickens, understood more about the human condition than ever occurred to any of you. You overrated bunch of charlatans deal with the grammar of human problems, and the writers I’ve mentioned with the essence

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